Tipping Point player heartbroken as she's 'refused' £2,000 holiday she won on game show

24 April 2024, 17:02

The woman was left heartbroken after a medical condition meant she couldn't go on the holiday she won
The woman was left heartbroken after a medical condition meant she couldn't go on the holiday she won. Picture: ITV
Alice Dear

By Alice Dear

A Tipping Point contestant who won a holiday on Ben Shepherd's hit ITV game show has been left gutted after the resort rejected her request to reschedule her trip.

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Maxine Longmuir, 69, may not have won the cash prize when she filmed her episode of Tipping Point with Ben Shepherd back in April last year, but she did walk away with a mystery prize; a holiday to Portugal.

The player from Bournemouth in Dorset has been left gutted, however, when she was told she couldn't reschedule the holiday after she was diagnosed with a shock medical condition.

The player, who was excited to jet to Portugal to mark her 70th birthday, was forced to cancel the booked holiday after she was diagnosed with atrial fibrillation - a heart condition that causes an irregular and often abnormally fast heart rate.

While Maxine tried to reschedule the trip, she claims she was told by the holiday company that it could not be rebooked, meaning she hasn't got to enjoy the prize she won on the show.

Maxine did not win the jackpot on Tipping Point, but she did walk away with the mystery prize of a holiday
Maxine did not win the jackpot on Tipping Point, but she did walk away with the mystery prize of a holiday. Picture: ITV

Speaking to the Daily Mail about the ordeal, Maxine said: "It was one of the mystery prizes, it was the best prize I'd ever seen on the show. It was a fantastic feeling to win. It's our wedding anniversary and I turn 70 this year so it was supposed to be the perfect celebration."

She went on: "We haven't been able to take a holiday for five years and I'd booked coach tickets to the airport and arranged for a friend to come and look after our dogs. I'm so disappointed. It's maddening because they've had the PR from it, but I haven't got anything."

Maxine claims that when she went back to the holiday company Destinology with some other dates she could book, they "just said 'no'."

Maxine says she was still happy she went on Tipping Point, and was thrilled she got to meet Ben Shepherd
Maxine says she was still happy she went on Tipping Point, and was thrilled she got to meet Ben Shepherd. Picture: ITV

What makes the blow even harder is that the Tipping Point player almost made it to the final round, being eliminated from the game just before the final hurdle.

"I got through to the final two but answered a question wrong," she said: "It was about a Chancellor of the Exchequer and my mind just went blank."

Maxine, while upset about the holiday, is still happy she took part in the show and even more thrilled she got to meet Ben Shepherd, who has been hosting the game show since it started in 2012.

"I still got what I wanted," she told the publication: "I only went on there to get a hug with Ben. I'd never been on a TV show before."

Update - The Daily Mail have since reported that Destinology have contacted Mrs Longmuir to discuss possibly changing her holiday.